UsuallySupport
Something not working, or an idea for Usually? Write to support@usuallyapp.com. Tell us your iPhone model and iOS version, and what you tapped right before the problem.
Common questions
How do I mark a day?
Tap + on the goal's row. Each tap adds one. Hold + to pour in more at once, or tap the number under the goal's name to type the exact amount.
How do I skip a day without losing my streak?
Press and hold the goal's name and choose Skip today. The streak keeps going.
How do I fix a past day?
Tap that day's ring in the week at the top of Today. The rows now show that day, and you can change them the same way.
My Apple Health goal shows no data
Open the iPhone Settings app, go to Health → Data Access & Devices → Usually, and turn on the data the goal uses. Steps from Apple Watch can take a few minutes to arrive on the iPhone.
Reminders don't arrive
Open the iPhone Settings app, go to Notifications → Usually, and check that notifications are allowed. Usually also keeps a built-in limit on how many reminders it sends a day.
How do I add the +1 control or a widget?
For a widget, touch and hold the Home Screen and tap Edit → Add Widget → Usually. For the +1 control, open Control Center, tap +, and choose Usually. You can also put it on the Lock Screen or the Action button.
Does Usually send my data anywhere?
No. Usually has no account, no analytics and no server. Your goals, marks and Health data never leave your iPhone.
Where are my goals stored? Can I move them to a new iPhone?
Your goals and marks are stored on your iPhone and move to a new iPhone with an iCloud or computer backup of the whole device.